These tips are also good things to remember when conducting a webinar:
- Change all “I wills” and “I shalls” from the speech to “I’ll’; Also, “I haves” and “I ams” to “I’ve” and “I’m,” etc. You’d be surprised how much this cuts down on the oratory tone.
- Pretend you are speaking to one person. One single person. Because that’s what everybody is. No one in the audience is an “all of you” or an “everyone” or a “those of you” or a “Hi, everybody,” and no one is a “ladies and gentlemen.” You, out there, are a “you.” So, speaker, think of yourself as being [listened] by only two [ears]. (Presumably on the same person.) The most magical word you can use, short of a person’s name, is “you.”
http://cavett.blogs.nytimes.com/2008/03/28/candidate-improve-your-appearance/
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