Monday, April 7, 2008

Feedback in Coaching: The Good and The Bad

Feedback is the process of giving data to someone about the impact the person makes through her attitudes, actions, and words. There is good and bad feedback, however.

The Bad:
Evaluative feedback

  • Preconceived as being negative (dreaded)
  • Represents yesterday, not today

The Good:
Developmental feedback

  • Looks forward as to what “we” can do to improve
  • Once a person experiences positive, developmental feedback, they will want more!

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