Thursday, April 3, 2008

Coaching in the Workplace

According to some studies, most second-graders get more helpful heedback (Gold Stars / Report Cards) than the average employee in a company in America. What a shocking thought!

The First Rule of Effective, Positive Coaching:

The Employee Should Talk First

• Ask the Employee to Self-Assess (before giving your own viewpoint)
• By so Doing, the Coach Gains Insight into Employee’s
1. Judgment
2. Knowledge
3. Common ground with Supervisor

It may take some patience and discipline on your part, (we all tend to want to give our own view right away), but give it a try. Make sure the employee talks first.

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