Coaching in the Workplace, Part II

The second rule of effective coaching is:

Always Start with the Positives (Strengths)

1. Positives must be genuine!
2. People learn more from positive feedback than from negative
3. Refer to “areas for improvement”, not “weaknesses”
4. Don't be afraid of finding no fault - If the session is all positive, it is probably some of your best work as a coach!

Coaching is essential to success. Always start (and try to end) with positives!