Six Sigma

Six Sigma has been of keen interest to me for many years. Its objective approach to business management is a refreshing departure from "gut feelings" or "hunches".

The core of Six Sigma is comprised of the following three precepts:

• Continuous improvement to reduce variation in process outputs is key to business success
  
• Business processes can be measured, analyzed, improved and controlled
  
• Achieving sustained quality improvement requires commitment from the entire organization, particularly from upper-level management